The Question Gap: What Supercommunicators Know
Have you ever been in a conversation with someone who never asked you a single question? You say something, and they use your comment to continue on with their own […]
Author Archive
You Are Not Your Personality
“That’s just who I am,” she said. My client Zoe wanted to be more patient, but she was convinced it was a genetic defect she’d inherited from her father’s side […]
Your Brain Called. It Wants You to Look Up.
We’ll drop $200 on face cream and obsess over hitting 10,000 steps — yet we’re voluntarily aging our brains every time we look down at our phones. What if the […]
The Water Glass Test: Are You Interrupting Too Soon?
I was sitting in my office with a client when she interrupted me mid-sentence. Again. Lauren has a strong need to take control. We’d talked many times about her habit […]
The Leadership Paradox: What if questions, not answers, drive success?
Ever feel like you need to have all the answers — fast? As entrepreneurs, we admire leaders who move quickly, confidently and “know the answers.” The ones who pause, ask […]
They Can’t Ask Me That!
Ever had that moment when an employee asks for something, and your first thought is “They can’t ask me that!”? Or maybe it’s “They can’t do that!” – that knee-jerk […]
Everyday Leadership and Lollipop Moments
“Excuse me, I’m so sorry; I hate to interrupt.” The conversation at my table stopped, and my husband, girlfriend, and I looked up to find a 30-ish woman standing in […]
Closed Doors and Open Minds
I attended a wedding recently at one of LA’s poshest 5-star hotels. The setting was breathtaking, and when the bride made her entrance, her dress and radiant smile blew me […]
Stop Interrupting. Start Listening.
Listening is a gift and it involves more than our ears. It does not involve our mouth. One of my favorite teachers and coaches, Rich Litvin, asked his 95-year-old grandmother […]
It’s Tough, Now What?
Me: “This is hard.” Lisa: “So, does that mean you’re going to do it or not do it?” My business partner and I had a crazy ritual we would act […]