Start Listening. Lead Better.
Is it just me, or have people forgotten how to listen? It’s ironic, but we don’t listen to the ones we know the best because we think we already know […]
Why Your Brain Makes You Defensive (And How Stories Get Around It)
When I get defensive, I know something’s off. I’ve trained myself to pause when I’m triggered and get curious instead. But lately, defensiveness keeps showing up in conversations with my […]
Are We Even Having the Same Conversation?
Do you ever feel like you’re speaking a different language than the person you’re talking to — and you’re both speaking English? You walk away wondering: did they even hear […]
The Question Gap: What Supercommunicators Know
Have you ever been in a conversation with someone who never asked you a single question? You say something, and they use your comment to continue on with their own […]
You Are Not Your Personality
“That’s just who I am,” she said. My client Zoe wanted to be more patient, but she was convinced it was a genetic defect she’d inherited from her father’s side […]
Your Brain Called. It Wants You to Look Up.
We’ll drop $200 on face cream and obsess over hitting 10,000 steps — yet we’re voluntarily aging our brains every time we look down at our phones. What if the […]
The Water Glass Test: Are You Interrupting Too Soon?
I was sitting in my office with a client when she interrupted me mid-sentence. Again. Lauren has a strong need to take control. We’d talked many times about her habit […]
The Leadership Paradox: What if questions, not answers, drive success?
Ever feel like you need to have all the answers — fast? As entrepreneurs, we admire leaders who move quickly, confidently and “know the answers.” The ones who pause, ask […]
They Can’t Ask Me That!
Ever had that moment when an employee asks for something, and your first thought is “They can’t ask me that!”? Or maybe it’s “They can’t do that!” – that knee-jerk […]
Everyday Leadership and Lollipop Moments
“Excuse me, I’m so sorry; I hate to interrupt.” The conversation at my table stopped, and my husband, girlfriend, and I looked up to find a 30-ish woman standing in […]